Privacy Policy

Last Updated: October 26, 2023

Welcome to Cozy Interior Sale (cozyinteriorsale.com). We are a global furniture retailer dedicated to the discerning, style-conscious home curator. We believe in transparency, security, and thoughtful design—principles that extend to how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our site, you consent to the practices described in this policy. If you have any questions, please contact us at [email protected].

1. Information We Collect

To provide you with a seamless, secure, and personalized shopping experience—from browsing our curated Bakers’ Racks and Bedroom Sets to finalizing your order—we collect the following types of information:

• Personal Identifiers: Name, email address, shipping/billing address, phone number, and country of residence.
• Financial Information: Payment method details (e.g., card type, last four digits). Note: All sensitive payment data is processed directly by our PCI-DSS compliant payment gateways (like PayPal, Visa, MasterCard) and is not stored on our servers.
• Transaction Data: Details about purchases, order history, and items viewed or saved.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on site, and referral URLs.
• Communication Data: Records of your correspondence with our customer support team.

2. How We Use Your Information

We use your data with the same care and intention with which we curate our furniture collections—to add value, ensure quality, and deliver a flawless experience.

• To process and fulfill your orders for Dining Tables, Bar Stools, Home Office Furniture, or any other item.
• To communicate with you about your order status, delivery updates, and customer service inquiries.
• To improve our website, product offerings, and marketing strategies based on global customer preferences.
• To prevent fraud, enhance security, and comply with legal obligations.
• To send you curated style inspiration, promotions, and updates (only with your explicit consent).

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal data. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operations (payment processing, order fulfillment, shipping carriers, IT services) under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• International Shipping: To customs authorities or logistics partners to facilitate global delivery, as disclosed at checkout.

4. Data Storage and Security

We are committed to protecting your data with enterprise-grade security measures, reflecting our promise of a secure and transparent shopping journey.

• Storage: Your data is stored on secure servers located in the United States and/or other jurisdictions with adequate data protection laws.
• Security Measures: We use Secure Socket Layer (SSL) encryption, firewalls, and access controls to protect your personal and financial information.
• Retention: We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights and Choices

As a globally-minded customer, you have certain rights regarding your personal data, which may include (depending on your location):

• Access & Correction: Request access to or correction of your personal data.
• Deletion: Request deletion of your data, subject to legal and contractual restrictions.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These help us understand how you interact with our collections, from Bookshelves to Bar Carts.

• Essential Cookies: Required for site functionality, such as adding items to your cart and secure checkout.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements on other platforms.
• You can manage your cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality.

7. International Data Transfers

We serve customers globally (excluding certain remote areas). Your data may be transferred to and processed in countries outside your own, including the United States. We ensure such transfers comply with applicable data protection laws and are protected by appropriate safeguards.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Cozy Interior Sale. We are honored to be part of creating the home you love, with privacy and transparency as our foundation.